When we started opentaps nine years ago, our goal was to create great
business software from open source. And have we ever! Most people
wouldn’t have believed that enterprise-class open source ERP and CRM was
possible, but we did it — thanks to Linux, Apache, MySQL, PostgreSQL,
OFBiz, JasperReports, and many others open source projects.
The world, meanwhile, has moved forward too. It’s no secret that the
future of software is mobile, social, and big data, and open source software
is moving in those directions as well.
What does this mean for real businesses?
Imagine being able to capture all your interactions with customers as they
happen: by email, on twitter/Facebook/pinterest, via text messages, or by
phone. Anywhere. Any time. Any how.
Then imagine being able to use that information to make your customers
happier — and sell more.
That’s what we think a wh... (more)
eCommerce Journal on Ulitzer
We’ve been working on an integration of the Magento e-commerce platform for
opentaps Open Source ERP + CRM, and some of our long-time users have also
talked about integrating opentaps with Spree. I took a quick look at both and
make some notes about them. Since we’re not developers of or service
providers for either one, and we plan to support integration with both in
opentaps, I hope you’ll consider this an unbiased if somewhat “bird’s
eye” comparison of Spree vs. Magento.
Spree is lightweight and easy to use, and the user interface for both t... (more)
Easier to Use and Better Looking
We’ve introduced a new keyword search feature for opentaps, based on
Hibernate search, Apache lucene, and Google Web Toolkit We’ve also enhanced
searching for invoices, payments, accounting transactions, and orders with
new fields you can search with We think the new look for opentaps
applications is a lot better and hope you agree. For Java developers, we’ve
added support for hibernate caching and Java wrappers for ofbiz services and
Java classes for constants to make your code easier to write and easier to
Try opentaps in the Amazon C... (more)
This is actually pretty cool: a timeline history of CRM, from Software
Advice. From the early days of the PC:
To our much heralded (hyped?) social web 2.0 future:
It’s fun to trace the history of technology and Customer Relationship
Early 1980’s: Personal Computers -> ACT!, desktop single user sales
automation software, 1986 Late 1980’s: Client/Server -> Siebel, multi-user
CRM, 1993 1995: Netscape and the Internet -> Salesforce.com, web-based CRM,
1999 2010: Web 2.0 and Cloud Computing -> ?
What, indeed, will the future bring? Even bigger changes.
If y... (more)
A recent GigaOM post about iPhone’s momentum vs Android was interesting,
because it suggests that the Laws of Software may have been overturned.
Since the early days of the PC, the software industry has operated according
to a pattern described in Michael Cusumano’s classic The Business of
Software: The successful software companies are the ones which gathered the
largest number of users. The best practitioners were Microsoft and, later,
Google. Both followed similar strategies: lower costs, add distribution
partners, add users, and branch into related products.
Apple was the o... (more)