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Si Chen

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Top Stories by Si Chen

When we started opentaps nine years ago, our goal was to create great business software from open source.  And have we ever!  Most people wouldn’t have believed that enterprise-class open source ERP and CRM was possible, but we did it — thanks to Linux, Apache, MySQL, PostgreSQL, OFBiz, JasperReports, and many others open source projects. The world, meanwhile, has moved forward too.  It’s no secret that the future of software is mobile, social, and big data, and open source software is moving in those directions as well. What does this mean for real businesses? Imagine being able to capture all your interactions with customers as they happen: by email, on twitter/Facebook/pinterest, via text messages, or by phone.  Anywhere.  Any time.  Any how. Then imagine being able to use that information to make your customers happier — and sell more. That’s what we think a wh... (more)

A Brief History of CRM

This is actually pretty cool: a timeline history of CRM, from Software Advice.  From the early days of the PC: To our much heralded (hyped?) social web 2.0 future: It’s fun to trace the history of technology and Customer Relationship Management applications: Early 1980’s: Personal Computers -> ACT!, desktop single user sales automation software, 1986 Late 1980’s: Client/Server -> Siebel, multi-user CRM, 1993 1995: Netscape and the Internet -> Salesforce.com, web-based CRM, 1999 2010: Web 2.0 and Cloud Computing -> ? What, indeed, will the future bring?  Even bigger changes. If y... (more)

Comparing Magento vs Spree Open Source eCommerce Platforms

We’ve been working on an integration of the Magento e-commerce platform for opentaps Open Source ERP + CRM, and some of our long-time users have also talked about integrating opentaps with Spree. I took a quick look at both and make some notes about them. Since we’re not developers of or service providers for either one,  and we plan to support integration with both in opentaps, I hope you’ll consider this an unbiased if somewhat “bird’s eye” comparison of Spree vs. Magento.  Read more about Magento vs. Spree ... (more)

Opening Up Enterprise Software: Key Trends and Opportunities for Open Source Applications

In this presentation, Si Chen will discuss the key trends in the enterprise software sector, including vendor consolidation, on-demand delivery, and the transition to a Service Oriented Architecture, and how they are creating opportunities for open source applications.  He will then showcase opentaps, the Open Source Enterprise Applications Suite (www.opentaps.org).  opentaps is a Java open source application suite with ERP, CRM, Manufacturing, eCommerce, and Supply Chain Management features which is built around SOA and can be deployed on any database or platform.  The presentat... (more)

Quick Comparison of eCommerce Platforms

eCommerce Journal on Ulitzer We’ve been working on an integration of the Magento e-commerce platform for opentaps Open Source ERP + CRM, and some of our long-time users have also talked about integrating opentaps with Spree. I took a quick look at both and make some notes about them. Since we’re not developers of or service providers for either one,  and we plan to support integration with both in opentaps, I hope you’ll consider this an unbiased if somewhat “bird’s eye” comparison of Spree vs. Magento. Spree Spree is lightweight and easy to use, and the user interface for both t... (more)