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Si Chen

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Top Stories by Si Chen

And now for something I’m especially proud of. We’ve just finished putting together the new keyword search feature for opentaps. Now if you go to opentaps CRM, you’ll see a new keyword search box on the right: Type in a keyword, click on search, and opentaps will return results from different sections of the CRM application, including accounts, leads, contacts, cases, orders: And here’s an example of searching for an order by its ID: The results are returned in a floating panel which shows up on top whatever screen you’re on.  You can click on a result to take you to it, or just close the floating panel to stay in the page you’re already in. Now Here’s the Best Part This new keyword search feature is implemented with Apache lucene and hibernate search. What we’ve done is create a separate and modular component in opentaps and loaded  with the Spring framework as ... (more)

Quick Comparison of eCommerce Platforms

eCommerce Journal on Ulitzer We’ve been working on an integration of the Magento e-commerce platform for opentaps Open Source ERP + CRM, and some of our long-time users have also talked about integrating opentaps with Spree. I took a quick look at both and make some notes about them. Since we’re not developers of or service providers for either one,  and we plan to support integration with both in opentaps, I hope you’ll consider this an unbiased if somewhat “bird’s eye” comparison of Spree vs. Magento. Spree Spree is lightweight and easy to use, and the user interface for both t... (more)

Cloud Computing and the Future of Open Source

I “met” Phil Simon earlier in the month and have been following his blog, twitter posts, and  cartoons ever since. Phil’s been in enterprise software a lot longer than I have, and now he’s writing about a variety of interesting topics about technology. We started talking about cloud computing and open source — and I just had to put in my two cents. So I did my first guest blog post about cloud computing and open source on Phil’s blog. I hope you’ll take a moment to read it and browse the rest of Phil’s site. ... (more)

opentaps Open Source ERP + CRM Quarterly Update

In this edition of the quarterly update, I’m happy to tell you about the: opentaps 1.4 Release New opentaps.org website, forum, and training video store opentaps-Magento integration Development goals for opentaps 1.5 A proof of concept for opentaps 2.0 based on OSGi, Spring dynamic modules, and maven Amicon Technologies and IntegratingWeb join opentaps as opentaps Partners opentaps in China opentaps 1.4 is Released opentaps 1.4 was officially released in March 2010. This release features many new features in CRM, manufacturing, supply chain management, and financial accounting; i... (more)

A Brief History of CRM

This is actually pretty cool: a timeline history of CRM, from Software Advice.  From the early days of the PC: To our much heralded (hyped?) social web 2.0 future: It’s fun to trace the history of technology and Customer Relationship Management applications: Early 1980’s: Personal Computers -> ACT!, desktop single user sales automation software, 1986 Late 1980’s: Client/Server -> Siebel, multi-user CRM, 1993 1995: Netscape and the Internet -> Salesforce.com, web-based CRM, 1999 2010: Web 2.0 and Cloud Computing -> ? What, indeed, will the future bring?  Even bigger changes. If y... (more)