Welcome!

Si Chen

Subscribe to Si Chen: eMailAlertsEmail Alerts
Get Si Chen via: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Top Stories by Si Chen

When we started opentaps nine years ago, our goal was to create great business software from open source.  And have we ever!  Most people wouldn’t have believed that enterprise-class open source ERP and CRM was possible, but we did it — thanks to Linux, Apache, MySQL, PostgreSQL, OFBiz, JasperReports, and many others open source projects. The world, meanwhile, has moved forward too.  It’s no secret that the future of software is mobile, social, and big data, and open source software is moving in those directions as well. What does this mean for real businesses? Imagine being able to capture all your interactions with customers as they happen: by email, on twitter/Facebook/pinterest, via text messages, or by phone.  Anywhere.  Any time.  Any how. Then imagine being able to use that information to make your customers happier — and sell more. That’s what we think a wh... (more)

Quick Comparison of eCommerce Platforms

eCommerce Journal on Ulitzer We’ve been working on an integration of the Magento e-commerce platform for opentaps Open Source ERP + CRM, and some of our long-time users have also talked about integrating opentaps with Spree. I took a quick look at both and make some notes about them. Since we’re not developers of or service providers for either one,  and we plan to support integration with both in opentaps, I hope you’ll consider this an unbiased if somewhat “bird’s eye” comparison of Spree vs. Magento. Spree Spree is lightweight and easy to use, and the user interface for both t... (more)

opentaps Open Source ERP + CRM Quarterly Update

Easier to Use and Better Looking We’ve introduced a new keyword search feature for opentaps, based on Hibernate search, Apache lucene, and Google Web Toolkit We’ve also enhanced searching for invoices, payments, accounting transactions, and orders with new fields you can search with We think the new look for opentaps applications is a lot better and hope you agree. For Java developers, we’ve added support for hibernate caching and Java wrappers for ofbiz services and Java classes for constants to make your code easier to write and easier to maintain. Try opentaps in the Amazon C... (more)

A Brief History of CRM

This is actually pretty cool: a timeline history of CRM, from Software Advice.  From the early days of the PC: To our much heralded (hyped?) social web 2.0 future: It’s fun to trace the history of technology and Customer Relationship Management applications: Early 1980’s: Personal Computers -> ACT!, desktop single user sales automation software, 1986 Late 1980’s: Client/Server -> Siebel, multi-user CRM, 1993 1995: Netscape and the Internet -> Salesforce.com, web-based CRM, 1999 2010: Web 2.0 and Cloud Computing -> ? What, indeed, will the future bring?  Even bigger changes. If y... (more)

Android vs iPhone: A User-Happiness War

A recent GigaOM post about iPhone’s momentum vs Android was interesting, because it suggests that the Laws of Software may have been overturned. Since the early days of the PC, the software industry has operated according to a pattern described in Michael Cusumano’s classic The Business of Software: The successful software companies are the ones which gathered the largest number of users.  The best practitioners were Microsoft and, later, Google.  Both followed similar strategies: lower costs, add distribution partners, add users, and branch into related products. Apple was the o... (more)